Q: Do I plant inside the Waterpot Olla?

No. The Waterpot Olla is buried neck deep and filled with water. Plant OUTSIDE and AROUND the pot.

Q: How frequently will I need to fill my Waterpot Ollas?

Similar to other irrigation systems, the frequency with which they need to be re-filled will be different with each site but to guide you consider your plant's specific water needs, garden soil type, time of year, and even the overall environment of your property.

Typically ollas will allow water to flow through it over a period between 24 and 72 hours. It is  recommend to check your Waterpot ollas regularly filling them up when the reservoir is under 50 percent. This frequency helps reduce the likelihood of salt residue buildup over the surface, potentially reducing the seepage rate.

Q: How far does water dissipate from the Waterpot Olla?

Water will spread away from the olla for about as far as the largest radius of the olla. For example, if the olla’s maximum diameter is 20cm, moisture will reach soil 10cm away from the olla in every direction. This is not a precise measurement as much depends on the type of soil, its consistency and water retentive attributes as to how far the moisture will capillary away from the olla. When planting seeds, plant them within the reach of the water and surface water the seeds until the seedlings are established as seedlings.

The type and composition of the soil used in conjunction with terracotta ollas can significantly influence their effectiveness. The soil's ability to retain moisture and distribute it evenly is crucial for optimal plant growth. Well-draining soil is preferred, as it prevents waterlogging and ensures the roots have access to both moisture and oxygen. Additionally, mixing organic matter such as compost can improve the soil's water-holding capacity.

Always try to plant in concentric circles around your Waterpot Olla with plants with longer travelling roots such as Tomatoes a little further away and short 

Q: I am using the Waterpoot Olla with veggies and herbs, are there heavy metals in the terracotta?

We have samples from each shipment tested at an accredited Australian laboratory for heavy metals and arsenic before they are sold to you. This is not a requirement of any horticultural product but we have often been asked this question by our organic growers and those growing food for their families and we ourselves want the assurance that our products are free of these toxic elements. Our Waterpot Olla range comply with British Standard BS6748 (Category 2) and are free of Lead, Cadmium and Arsenic.

Q: Why are Ollas an effective way to irrigate plants?

Plants utilise water based on a pressure gradient that develops as a result of transpiration. Water is taken up by the roots and pulled through the vascular system in response to evaporation that occurs through stomata. Some of the external driving forces behind transpiration are temperature, wind, and light intensity. Since olla irrigation provides a consistent amount of water to the soil, plants within proximity to the vessel will always have access to the correct amount of water regardless of external factors, without danger of over or under watering. In fact, many roots will find their way to the source, encircling the
olla itself, and taking water directly from the clay pot

 Q: How Many Waterpot Ollas do I need and what size?

 What size would suit my gardening situation? The size of the container will make a slight difference in certain situations. When choosing the plant container be mindful that the water content of the Waterpoot Olla will transfer to the surrounding soil at a comparable rate regardless of container size.

That said, our largest Waterpot Olla, the 3 Litre Round Waterpot has the  advantage of increased reservoir size, reducing the amount of time you need to spend refilling it. This extra space also provides more exterior surface area for plant roots to adhere, however, the size of your plant container or raised garden bed will determine what you need.

Waterpot Ollas come in several different sizes from our 3 Litre Large Round Olla to our Terracotta Watering Spikes. They have been designed to accomodate all types of growing situations raised beds, in-garden beds, rooftop gardens, container/potted gardens, community gardens, patios and decks, vegetable gardens or flower gardens. The applications are only limited by your imagination!

The smaller the olla, the less distance the water will spread. In good soils, expect the water to spread at least the width of the olla in all directions. Once the porous terracotta olla is in contact with the soil, water begins to seep into the surrounding soil, directly to the root-zone of surrounding plants. The amount of water drawn from the olla varies depending on the soil moisture – dry soil will draw water faster; wet soil slows it down.

For example, if the olla’s maximum diameter is 20cm, moisture will reach soil 10cm away from the olla in every direction. This is not a precise measurement as much depends on the type of soil, its consistency and water retentive attributes as to how far the moisture will capillary away from the olla. When planting seeds, plant them within the reach of the water and surface water the seeds until the seedlings are established as seedlings.

The type and composition of the soil used in conjunction with terracotta ollas can significantly influence their effectiveness. The soil's ability to retain moisture and distribute it evenly is crucial for optimal plant growth. Well-draining soil is preferred, as it prevents waterlogging and ensures the roots have access to both moisture and oxygen. Additionally, mixing organic matter such as compost can improve the soil's water-holding capacity.

Always try to plant in concentric circles around your Waterpot Olla with the plants with longest roots at the outer perimeter and the shorter rooteed plants closer to the Waterpot Ollas

Waterpot Large Round Olla - 3 Litres 16cm W x 23cm H

The Waterpot Large Round Olla covers a growing space approximately up to 50cm to a 80cm in diameter. It’s perfect for:
*Large Grow bags/garden beds of minimum 75L
* 1 for each 1m x 1m square of raised bed
* Large inground beds planted in frequencies of 60cm

Waterpot Small Round Olla - 1.25 Litres 12cm W x 18 cm H

The Waterpot Small Round Olla covers a growing space approximately up to 25cm to 50cm in diameter. It’s perfect for:
* Grow bags and pots of 30 L and above
*Planter boxes
* 60cm x 60cm wide raised beds
* Can be used in large areas but with more frequency. We would recommend the Waterpot Large Round Olla for this situation.

Waterpot Tall Olla or Waterpot Bird Olla - 1 Litres 10cm W x 26 cm H (Bird Topper is 6cm Tall)

The Tall and Bird Waterpot Ollas cover a growing space up to 2 feet in diameter 25cm in diameter. The taller length is perfect for narrow bags or pots and beds alike. In thee lattter, plant more frequeently at up to 50cm frequencies. Perfect for:
* Grow bags annd pots of 22 L and above
* Planter boxes
* Narrow trough style pots

Terracotta Watering Spikes - 100 mls 4.5cm W x 18cm H

These are perfect for hydrating individual small plants, both indoors and outdoors. We recommend 1 per small pot or plant. Whilst we sell small flat lids for the Spikes, we strongly recommend that the inverted water bottle be used to keep the Spike full and at a glance, know when it needs to be filled.

 Q: What plants can plant with the Waterpot Olla?

You can use the Waterpot Olla with any plant: vegetables and flowers, of course, but also trees and shrubs. Putting an Waterpot Olla by a new tree or shrub will help get the plant through that first year. If you feel the root system is well developed after one year, dig the Waterpot Olla up and use it somewhere else. Your local nursery would know more about normal tree and shrub root growth. Keep in mind that woody roots from trees and shrubs are very strong and over 2 or more years could wrap around the eventually crack it. Wisely use the Waterpot Olla to get these plants established, however long that takes, and then move the Waterpot Olla to use on another plant.

Plants best suited to Ollas have fine fibrous roots that travel towards water sources. Tubers such as tubers like dahlias or potatoes don’t benefit as much because their roots are short and are basically the tuber however water via the olla is still delivered to the surrounding soil so can hhelp tubers in a small containered situation and ollas can be used in close proximity to these.

Q: What effect does environmental factors have on the performance of the Olla?

The surrounding environment greatly affects the performance of self-watering terracotta spikes. Factors such as temperature, humidity, and sunlight exposure can influence the rate of evaporation and transpiration, directly impacting the water requirements of your plants. Assess the environmental conditions in which your plants thrive and make necessary adjustments to the self-watering system to accommodate these factors.

Q: Will my Waterpot Olla freeze? 

It can happen! If you live in a climate that has hard freezes for more than a week, you should lift the olla out of the soil in the winter and store it in a dry place. If you do not lift the olla you can insulate it in a containered plant with thick mulch and make sure the Waterpot Olla is dry in the winter. 

Q: Do I need to water my new plants/seeds?

Yes, when seeds or young plants are put into the ground, they will need topical water until the roots are established enough to draw from the Waterpot Olla. After that, the Waterpot Olla will do all the work.

Q: How long will my Waterpot Olla last?

Your Waterpot Olla will last for years, with a little TLC. If leaves or light things fall into the olla, all the olla with water and as the item floats up, swish it out. If you and a lot of dirt has accidentally gotten in the Waterpot Olla (it happens), dig the Waterpot Olla up, tilt in on its side and spray the inside with your hose until the dirt washes out. You can clean your Waterpot Olla with a 1:1 mixture of vinegar and water if your water is full of minerals. Pour one gallon of water AND one gallon of vinegar in your Waterpot Olla and let it sit for a few hours. Use a scrub brush for removing debris on the outside. First, remove the Waterpot Olla from the ground if using a vinegar cleaning.

Q: Why are the Waterpot Ollas produced in China?

We have been asked why we do not produce in Australia. When we started, we sought out an Australian pottery manufacturer and were unable to find a factory with the capacity, ability to scale, and consistency of quality at an affordable price. There are many wonderful small potteries in Australia producing premium hand made vessels however, with the exorbitant postal charges within Australia, none could produce the type of product we required. We were forced to look abroad and found a small factory that matched our requirements, values and needs. 

Since 2019 we have established a good relationship with our manufacturer and visited their head office and manufacturing site in the country in late 2020, to show our confidence and desire to develop the partnership. We were satisfied with the working conditions of the employees and their ability to support our growing business. 

Q: Are Ollas a new invention?

There is evidence that ollas have been used for over 2000 years in the most arid of lands across the globe.  

The potential of assisting gardeners through the toughest periods of water shortage and restrictions. Using 50–70% less water it is considerably better than drip irrigation, and virtually eliminates the surface-runoff and evaporation.

Q: How do they work in the soil?

A terracotta olla is buried with only the top opening above the soil surface and filled with water. The porous walls of The Waterpot Olla allow for water to dissipate into the soil as needed. However, because the pores are tiny, the water does not freely flow out of the pot.

Gently pack soil around the olla. Water will not disperse in air pockets and roots will not grow in air pockets. Use ollas in slightly sandy or coarse-textured soils. Soils with high clay content do not dissipate water well so we do not recommend them for very clayed soil.

The roots of nearby plants will grow towards and around the pot. The process works by soil moisture tension: the water is pulled out when the soil is dry. When the soil is moist, the water is slower to leave the Waterpot.

Olla irrigation promotes deep watering and dense root growth which facilitates more efficient nutrient and water uptake. Soil and roots do not go through extreme drying and wetting cycles, preventing bitter-tasting greens and cracks from developing in tomatoes or melons

The soil surface remains relatively dry in gardens with olla irrigation. This is something you need to get used to if you are used to wetting soil. This can prevent the growth of weeds and helps minimise some unwanted insect populations

Q: How do I install my ollas?

STEP 1

 

Soak the Waterpot Olla in a tub of water fro an hour to overnight so that the pores are completely saturated.

IN POTS: situate the Waterpot in the middle or off-centre depending on what you are planting. Keep the Olla away from the edge by packing soil between the Olla and edge. 

 

STEP 2

Plant seedlings around the Waterpot, or if planting a shrub, place the shrub in the centre and the pot to the side of it. In garden beds, plant seedlings in radiating circles.

Like most things in nature, Waterpot Ollas don’t have hard edges or corners–they are beautifully round.

That means you should plant around your Waterpot Olla in a circular configuration to make the most ofthe olla's watering abilities. Think concentric circles instead of uniform rows.

The basic rule of thumb when planting around your Waterpot Olla is to plant your thirsty drinkers to the centre or closer to the olla and the lighter-drinking, more drought-tolerant plants to the outside. Also, longer, more creeping root systems are more able to travel through the soil to reach the water in the olla, while the smaller rooted plants need to be closer to reach and get what they need. Because of the watering efficiencies of Waterpot Ollas in raised beds and containers, inter-cropping and growing up (trellis) is encouraged and can provide a big success rate.

STEP 3

When planting is complete, fill the Waterpot olla with water and water in your plants well with a hose or watering can. Keep the regular surface watering going for a minimum of 2 weeks or until roots have settled.

STEP 4

Apply a thick layer of mulch of your choice eg Sugar cane mulch or bark and DON’T FORGET to check the water level and try not to let it fall below half way to prevent mineral build up

OTHER TIPS

• Bury The Waterpot leaving the neck above the soil surface to prevent dirt and mulch from washing Next, gently pack soil around The Waterpot Olla.
• Plants or seedlings around The Waterpot Olla should be placed approximately 30cm around the Olla, although this will depend on the roots of the plant. Plant short-rooted seedlings closer to the olola eg. Lettuce and ones with longer roots that will grow towards the water source further away.
• Place The Waterpots approximately every 30-60cm in your garden for maximum impact. This may take some experimentation to find the best distance apart. The closer the units, the more available water there is for your plants.
• Use The Waterpots in planter containers at least 40 cm in diameter
• Check the water level frequently and refill to keep the plants hydrated and prevent mineral build. The frequency depends upon the soil type, surrounding plant density, and weather. At times it may need refilling every seven days or as frequently as every other day.
• The lid over the opening will minimise evaporation, prevent mosquitoes from breeding and slugs from entering.
• Use The Waterpot in slightly sandy or coarse textured soils. Soils with high clay content do not dissipate water
• Continue to surface water the young plants for at least two weeks after planting until established. You may need to continue this until the plants' roots have established and found the water source.
• Plants with taproot sytems like carrots, radishes, parsnips are less lilkely to work with Ollas. Ollas should not be used to sprout of germinate seeds. Seeds and young seedilngs need to be surface watered until the root systems has developed enough to reach the ollas for regular and efficient watering. You will need to monitor this.
• Your Waterpot can remain in situ for many season and can be cleaned when you re-pot or change over the plantings. See below for cleanig instructions.

Q: Can I use my Waterpot Olla to fertilise my plants?

Tight pores of the terracotta will act as a filter for any larger particles, and could clog SO WE DO NOT RECOMMEND IT. Potted plants in particular benefit from watered in soluable fertilisers. 

When you plant in your garden, the root systems have space to spread out. They have a lot of access to any water and fertiliser that is in your soil. Occasional fertilising for plants in gardens is usually all they need. When these same plants are in a container, they have a lot less root space. They can only pick up water and nutrients from the confined space of the pot. Hence soluble fertilisers are the best option for potted plants.

Q: Is there any special treatment for the Waterpot Olla?

If you live in a frost, snow or ice prone area, it is recommended that you dig up the pots at the end of the growing season to prevent breakage over cold winter months; or if a container garden, you move the containers to protected spaces.

When turning over your soil at the end of a growing season, clean off any clinging roots and scrub to remove any salt or soil build-up to free the pores of The Waterpot If you have a high mineral content in your soil a solution of 1:1 vinegar and water left inside the vessel for a few hours will help dissolve the mineral build up

Watch the video -

How does a Waterpot Olla Work?

How To Clean Your Waterpot Olla

No. The Waterpot Olla is buried neck deep and filled with water. Plant OUTSIDE and AROUND the pot.

Bury the Waterpot with enough of the neck exposed so that soil and mulch do not wash into the pot. Ollas should be buried about 60cm apart.Dig a hole that is about twice the size of the olla itself. Ollas should be completely buried below the surface except for the opening at the top andabout one inch of the neck. Ollas should never be less than half full, or water will not seep out into the soil.

Water will spread away from the olla for about as far as the largest radius of the olla. For example, if the olla’s maximum diameter is 20cm, moisture will reach soil 10cm away from the olla in every direction. This is not a precise measurement as much depends on the type of soil, its consistency and water retentive attributes as to how far the moisture will capillary away from the olla. When planting seeds, plant them within the reach of the water and surface water the seeds until the seedlings are established as seedlings.

The type and composition of the soil used in conjunction with terracotta ollas can significantly influence their effectiveness. The soil's ability to retain moisture and distribute it evenly is crucial for optimal plant growth. Well-draining soil is preferred, as it prevents waterlogging and ensures the roots have access to both moisture and oxygen. Additionally, mixing organic matter such as compost can improve the soil's water-holding capacity.

You can use the Waterpot Ollawith any plant: vegetables and flowers, of course, but also trees and shrubs. Putting anWaterpot Ollaby a new tree or shrub will help get the plant through that first year. If you feel the root system is well developed after one year, dig theWaterpot Ollaup and use it somewhere else. Your local nursery would know more about normal tree and shrub root growth. Keep in mind that woody roots from trees and shrubs are very strong and over 2 or more years could wrap around the eventually crack it. Wisely use theWaterpot Ollato get these plants established, however long that takes, and then move theWaterpot Ollato use on another plant.

The surrounding environment greatly affects the performance of self-watering terracotta spikes. Factors such as temperature, humidity, and sunlight exposure can influence the rate of evaporation and transpiration, directly impacting the water requirements of your plants. Assess the environmental conditions in which your plants thrive and make necessary adjustments to the self-watering system to accommodate these factors.

It can happen! If you live in a climate that has hard freezes for more than a week, you should lift the olla out of the soil in the winter and store it in a dry place. If you live where snow and dusting mean the same, or where frost frolics with ice crystals, but that’s it, then theWaterpot Ollamay be one in the ground year around. No matter what you choose to do, make sure theWaterpot Ollais dry in the winter. We advise you err on the side of caution.

Yes, when seeds or young plants are put into the ground, they will need topical water until the roots are established enough to draw from the Waterpot Olla. After that, the Waterpot Olla will do all the work.

Your Waterpot Ollawill last for years, with a little TLC. If leaves or light things fall into the olla, all the olla with water and as the item floats up, swish it out. If you and a lot of dirt has accidentally gotten in theWaterpot Olla(it happens), dig theWaterpot Ollaup, tilt in on its side and spray the inside with your hose until the dirt washes out. You can clean yourWaterpot Ollawith a 1:1 mixture of vinegar and water if your water is full of minerals. Pour one gallon of water AND one gallon of vinegar in yourWaterpot Olla and let it sit for a few hours. Use a scrub brush for removing debris on the outside. First, remove theWaterpot Olla from the ground if using a vinegar cleaning.

We have been asked why we do not produce in Australia. When we started, we sought out an Australian pottery manufacturer and were unable to find a factory with the capacity, ability to scale, and consistency of quality at an affordable price. There are many wonderful small potteries in Australia producing premium hand made vessels however, with the exorbitant postal charges within Australia, none could produce the type of product we required. We were forced to look abroad and found a small factory that matched our requirements, values and needs. 

Since 2019 we have established a good relationship with our manufacturer and visited their head office and manufacturing site in the country in late 2020, to show our confidence and desire to develop the partnership. We were satisfied with the working conditions of the employees and their ability to support our growing business. 

For indoors or outside use, the Waterpot spikes are ideal for indoor plants that need a consistent water supply.

Simply insert, fill, invert.

The Waterpot Spike fits between your plant and the pot wall. Water seeps steadily through the semi-porous ceramic, slowly wicking into the soil below the surface.

At a glance, a low water level in the bottle tells you it’s time for a refill. These Spikes have been designed to accommodate smaller bottles to provide a discrete, elegant solution to watering your houseplants.

We've designed these spikes to be used primarily for  indoor applications, however they can be used with equal success in pots outdoors where a bottle can be safely upended into the neck opening. (Please refer to the Word of Caution below if installing outdoors) We would recommend one spike per pot plant in the same way as you would use them indoors. Where larger pots are concerned, we recommend the use of the Waterpot ollas in the main range.

HOW PLANT WATERING SPIKES WORK

The Waterpot Spikes work on the olla principle where a low-fired terracotta vessel is buried in the ground and leaches water into the surrounding soil at the root level. More information can be found on our website The Science of Ollas Irrigation 

YOU WILL NEED

1x long-necked bottle per spike 200ml - 360ml recommended. These are usually available as single-serve Tonic or Soda waters and other mixer drinks. A larger bottle, such as a wine bottle with appropriate neck may be used with care however we  would recommend the smaller long-necked bottles and frequent checking for safety's sake. Large bottles we find are unstable in the necks and if moved will often crack the collar of the Spike.

 

PRIOR TO PLANTING

Water your plant well before preparing to install the Waterpot Spike

Soak the Spike in water for an hour prior to burying it. Spike should be fully saturated. this saturating of the porous terracotta ensures the Spike will work quickly once in the soil. If you miss this step, it won't matter too much.

STEP 1

Dig a hole in the soil before slotting the watering Spikes into the soil. 

A Word On Soils- The effectiveness of Spikes may vary depending on the type of soil you are using. For example, clay soils may not allow water to permeate easily from the Spike to the surrounding soil. In such cases, you may need to amend the soil or adjust the placement of the pots to improve water distribution. Potting mix (which is different from garden soil!) will in most cases have enough organic material in it that will retain and aid the capillary motion of moisture through the mix).

Do not attempt to push the Spike into your pot soil without preparing a hole as you are likely to damage it. We recommend the use of our Narrow Trowel for this purpose.

STEP 2

Insert the damp watering Spikes into the wet soil with the open-top sitting flush with the soil level or leave the collar (where the logo is) above the soil. The more of the Spike buried, the less evaporation from the Spike surface will occur.

The deeper the Spike, the more stable it will be, the more moisture will get to the planting media as a larger surface will be in contact.Water travels through the soil on contact, so pack the soil around the Spike firmly.

STEP 3

Fill the Spike with water.

STEP 4

Half fill the long-necked bottle with water then flip it over into the Waterpot Spike opening.

TIP - cover the opening of the bottle with two fingers when you
invert it to prevent too much spillage.

STEP 5

Remember to place the bottle straight upright. Do not have it tilted or slanted as this will not be stable and the bottle may tip over.

STEP 6

Check the bottle periodically to ensure they still have water.

You don’t need to take out the stake, just lift the bottle out and refill the bottle when it is empty. If you have chosen not to uuse the inverted bottle method be sure to check the Spike often for water.

Continue to water your plant at the surface until it has settled into its new watering regime, generally after two weeks. 

Depending on the climate and the water needs of your plants, you may need to adjust the frequency of refilling the olla pots to ensure that the plants receive adequate moisture.

🔥Word of Caution 🔥

If using the Waterpot Spikes with bottles outdoors please use caution. It may sound like an urban myth, but it can and does happen that fires can be started. Fishbowls, glass beads and ornaments, jam-jars and even glass door-knobs have been implicated in focusing the sun's rays sufficiently to cause smouldering, which could be followed by a full-scale blaze. Up on The Rooftop accept no responsibility for how they are used in your garden.

 VIDEOS

Kindly refer to our Shipping Information for all shipping questions

Please refer to ourReturns Policy

Send us an email to info@upontherooftop.com.au and changes may be possible if your order has not proceeded to fulfillment. Don't place two orders because sometimes we will not see two consecutive orders due to our processes and you will then receive two shipments and pay 2 shipping fees. Send us the email as soon as you can.

Normal shipping times may be affected many factors outside of our control including high volumes going through the postal services or extreme weather events. We fulfill orders as quickly as possible and usually within 3-4 business days. We cannot accept responsibility for delays after the parcel leaves our warehouse. The confirmation email we send you allows you to track the progress of your parcel throught the frieght partner systems. Please allow enough time (and more) for your order to arrive if there is a need to receive your parcel quickly. 

We generally only offer standard post however, if you nevertheless require Express post please send us an email and we will invoice you the postal charge prior to fulfillment. 

Click Frenzy! Single’s Day! Black Friday! Cyber Monday etc! Why will you not receive an enticing email at during those times?

You know that famliar cycle of annual sales - it’s the exhausting time of year where your inbox fills with sale offers, social advertisements offering discounts and SALE is the most popular 4-letter word. Despite the retail pressure, as a brand we are committed to rarely going on sale and we’d like to take a moment to explain why.

Integral to our business are the values of authenticity and sincerity. Authenticity to us means being transparent  in what we communicate and always looking for opportunities where we can improve. We always try to do what feels right as a brand and in line with our values. Kindness means treating everyone with understanding and respect, from our suppliers to our customer and everyone in between.

With these ideals in mind, first, we want to ensure that we can offer ALL of our customers the lowest possible price all year round. To do so, we design, produce, and price our products to their true value and we do not price our products to go on sale. Besides guaranteeing fairness for all our customers, it also helps us ensure that we are paying our suppliers fair and living wages.

We think that there is nothing more frustrating (in retail) than when you buy something and then see it on sale 2 weeks later! We don’t want our community to feel that buyer's remorse, so we try to keep it consistent for everyone, year round.

Additionally, the past few years have been very challenging for small businesses and you will have read that many businesses, both bricks and mortar and online,  have closed their doors due to staffing issues and spiralling costs that are beyond a small businesses' ability to recoup and make a profit to make it worthwhile. Price increases are the only way for many to survive the escalating operating costs. We too have had to dig deep to try to make ends meet and yet not compromise any of the quality of our products or service. To partake in endless "SALES" cycles means we simply don't have fat in the system to weather the increases elsewhere in the accounts.

Our sales are usually to clear slow moving lines, promote an aspect of gardening or celebrate an event, or to clear some space in the warehouse.

We have created or insist that all our  products are high-quality items that will work as expected season on season, year on year and we stand behind every item sent out. We check every order as thoroughly as a busy fulfillment process can allow and if there is a problem, we invite customers to let us know..."don't be sad or mad".

We sure have!  You will notice when you receive your order that the boxes containing your Waterpot Ollas is fairly basic. No fancy printing, no designer construction...just a box with a sticker or simple instruction card. Here at Up on The Rooftop we don't see the value in investing too much in attractive packaging - the products are beautiful enough!

The composition, recycle-ability and/or biodegradability of our packaging  is of utmost importance to us...so important that we invested in a state-of-the-art shredder to provide useable void fill from our shipping cartons and packaging from other businesses in our building!

Our corn starch packing peanuts and post satchels are home compostable in your compost or worm bins under the Australian Standard AS5810/ABAP 20001. Recycled shredded paper, cardboard filling and cartons are FSC (Forest Stewardship Council) certified. Our clear tapes are biodegradable film with an organic adhesive liner, making it non-toxic and eco-friendly. It has been certified by REACH, RoHS & FDA. Please note the tape is not home-compostable so should be removed from the boxes before adding to the compost bin or worm farm.

Our bespoke tissue paper is printed with soy ink and is acid free and we are a member of the Eco Packaging Alliance and entitled to display the stamp that certifies our tissue packaging as environmentally friendly.

Please consider how you dispose of the packaging - worms will love eating it, your compost bin will enjoy the cardboard and paper carbon. It all goes back into the soil and growing great food and plants!