Thank you for your interest in purchasing our product that is currently offered on a pre-order.
Terms of Sale
- You understand that stock is still to arrive and currently not in the warehouse
- Shipment due time is as stated but is subject to change due to conditions outside our control eg transportation availability, port disputes etc
- You understand that you are pre-ordering stock
- Payment at the time of pre-ordering secures the products you require for when they arrive
- Pre-orders will be fulfilled in date of receipt order
- At the time of pre-ordering the ETA is as per the product information this can change due to circumstances beyond our control eg Port disputes, transportation delays
- Other in-stock products ordered at the time of the Waterpot pre-order will be sent when the Pre-ordered item arrives. Please place a separate order and pay the shipping for the other items
- You will receive confirmation of receipt of your order and it will show that the items are pre-ordered.
- You will receive an email advising when your order has been fulfilled
- You will receive tracking information.
If you have any questions, please email info@upontherooftop.com.au, and we are always happy to assist.
We are so excited about the arrival of the shipment and fulfilling your order! Thank you for your interest in our products and your patience.
Wendy and Team